FAQ



Where and how should I get started?: WebMD360 makes sure that all the options are available to you online. To get started, sign up for an account. Once your account is active, you will be able to login and access additional templates for viewing purposes and get an estimated quote for your preferred product or service.

Am I able to choose my own colors and content for the designs?: Yes. WebMD360 encourages client participation in the mockup stage to make sure that the designs being made are aligned to the marketing goals and preferences of the practice or the medical practitioner.
Am I allowed to request for changes in the design?: Yes. WebMD360 understands the need to project a sample and visualize results before a coherent/final mockup is reached. A maximum number of edits on a mockup is set, on the other hand, but this is based on the package you have chosen to avail.
How long will it take before a design is finished?: The length of time varies depending on the feedback received. WebMD360’s turn-around time for mockups is 1 week, this includes 2 edits each for both the main page and the inside page.

What is the difference between a website and a blog?: The main difference between a website and a blog is its marketing purpose. Ideally, websites should be general and should capture all the major aspects of a practice or of a service being offered while blogs should present only a portion of the practice or service. So if the website has information on all of the departments of a hospital, inlcluding their history, staff details or contact information, a blog may pertain to one department and have updates on that department as regards meetings, staff members, events, etc. Also, websites have a variety of services to offer while a blog is limited to some features only.
What are the benefits of having a medical website?: Medical Websites provide a practice or a medical practitioner a way to relate to its potential patients and site visitors. It extends the office’s services, simplifies processes involved and addresses initial inquiries.
What are the benefits of having a medical blog?: Medical blogs provide frequent updates on a practice. It gives site visitors a feel on the activity on the practice, news or "transparency."
Who hosts my site?: WebMD360 owns servers that shall host your website.
Can WebMD360 host and design my medical website, medical blog, or medical e-store?: Yes. A perfect web tool is one that has everything in it. WebMD360 can assist you in hosting and designing the three main web products it specializes in..
How long will it take before my medical website, medical blog, or medical e-store is finished?: A timeline is going to be determined during the onset of the project. No two projects are the same as each is customized to the practice’s needs and dependent on the feedback garnerned as well as the content/number of pages, etc. If all follows the schedule prepared, each product will take at least three weeks before it goes live.
Do I need to be the one to maintain my medical website, medical blog, or medical e-store?: WebMD360 offers support services but it is limited to certain areas. You will still be the major player in maintaining your medical website, medical blog and medical e-store. WebMD360 makes sure that you receive the most friendly and easy to manage structure so that having these web products do not become a burden, instead, an exciting experience worth your time to explore.
Do I need to know HTML so I can update my medical website, medical blog, or medical e-store?: While HTML is an added edge, this is not a requirement. WebMD360 ascertains that all programming work is finished before the site is turned over to you. If needed, WebMD360 is willing to assist you.
Can I use Flash on my medical website, medical blog, or medical e-store?: Yes. WebMD360 also offers flash accents, flash designs, etc. See design services.
Am I able to know how many people visit my medical website, medical blog, or medical eStore?: Yes. WebMD360’s packages has all the information you need regarding your site’s statistics including the number of people who visited your medical website, medical blog or medical e-store.
Can more than one person edit my medical website, medical blog, or medical e-store?: Yes. You can discuss this further with WebMD360 during the development stage.
How do I receive the money for the products I sell on my medical e-store?: Payment gateways are determined prior to site development but the most common is via Paypal.
Do I get an e-mail account?: Yes. WebMD360’s packages already includes the email accounts.

What is a domain name?: A domain name refers to the URL of your website..
Why is a domain name important for my medical website, medical blog, or medical e-store?: A domain name is important because this is the URL you will provide anyone who’s interested in finding out more about your practice. As part of the marketing strategies, your domain name will also appear on your business cards, letterheads and even on your company brochure.
If I already have a domain name registered, can I use it for my medical website, medical blog, or medical e-store?: Yes. Feel free to advise WebMD360 during the proposal stage .
What does TLD mean?: A top-level domain (TLD) is the highest level of domain names in the root zone of the Domain Name System of the Internet. For all domains in lower levels, it is the label that follows the last dot of a fully qualified domain name. For example, WebMD360.com's TLD is com.
How do I register a domain name?: There are numerous domain registrar companies but WebMD360 is willing to assist you in securing a domain name. Generally, you need your credit card information. Contact WebMD360 for details.
Will the personal information I provide when registering a domain name be available publicly?: No. Majority of the information used during domain name registration are kept private. The WHOIS is available for public view though.
How long can I have a domain name? Can I renew my domain name?: Domain registration takes only a few minutes. Domain renewal can be personally handled. WebMD360 is willing to help you should you need assistance.
Which extension (.com, .net, .org, others) should I use?: .com domains are very popular and thus, highly reccommended but the other domain extensions have almost the same purpose. In the end, this is going to be a matter of prference..
What does WHOIS mean? How do I lookup domains?: WHOIS pertains to the information associated to your domain. It depicts the validity of the registration by displaying your name, address and DNS/IP details. To lookup domains, you must use a domain provider. WHOIS lookup is offered free by most sites.
What characters are allowed for domain names?: Domain names are alpha-numeric and can include "-" and some simple symbols. Alpha-numeric information is highly suggested..
Can I buy a domain name that has just expired?: No. Expired domains are not automatically made available by domain providers. You may choose to line-up purchasing the domain but there is no guarantee you can buy the domain right after it expired.
If the domain name I want for my medical website, medical blog, or medical e-store is not available, what do I do?: You will need to choose another domain. WebMD360 may give you options/suggestions for domains.

What is FTP?: FTP refers to File Transfer Protocol. It is used to manage the files your website contains.
Can I use FTP to access my site?: Yes. FTP is one of the most common ways to access the files pertaining to your website. With WebMD360’s interface and framework, on the other hand, you may not need to access the FTP anymore.
Can I add more e-mail accounts to my hosting plan?: Yes. But WebMD360 stipulates a maximum space allocated for email accounts.

What is lead generation?: Lead generation is the most common ways to handle site traffic and gather potential clients. WebMD360’s Site traffic does not only refer to people visiting your website, it targets a specific sampling of people - likely to be potential clients to visit your website. As a result, the probability of revenue becomes higher. See here for more information.
What will lead generation benefit me?: Lead generation allows targeted site visitors to recognize your website and avail your services.

How do I know the costs of your products?: WebMD360 is transparent with its web packages. Request a quotation now to find out more.
What are my payment options?: WebMD360 only accepts payment via PayPal.
Can I pay for the fees annually and will there be a discount?: WebMD360 is willing to negotiate.
Are there any installment packages?: WebMD360 is willing to negotiate.
Can my payments get set up so I can pay them automatically each month/year?: You may need to contact either your credit card company or adjust your PayPal services so that it becomes automatically charged. WebMD360 is willing to assist you.
Can I use my e-mail accounts on Outlook or another e-mail program?: Yes. WebMD360 is going to assist you in setting up your email account in your email program .